Privacy Policy
Last updated: October 23th, 2026
1. Introduction
GX2 USA LLC ("GX2," "we," "us," or "our"), a company incorporated in Florida, provides software engineering services, including staff augmentation, augmented squads, and software outsourcing. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, fill out our forms, or communicate with us by phone, text message (SMS), email, or other channels.
2. Information We Collect
Information you provide: name, business email, phone number, company, job title, and anything you share in forms, calls, emails, or messages.
Information from business sources: professional contact details (such as name, title, company, business email, and phone number) obtained from business contact data providers and publicly available professional sources, used to contact professionals about GX2's services.
Call information: recordings, transcripts, and summaries of phone calls with GX2, including calls handled by our AI assistant.
Automatic information: IP address, browser and device type, pages visited, and data collected through cookies and analytics tools.
3. How We Use Information
To contact professionals about GX2's services by phone, email, and, where you have consented, text message.
To schedule and confirm meetings, and to respond to questions and requests.
To record conversations in our customer relationship management (CRM) system and to improve the quality of our communications.
To operate, secure, and improve our website and services, and to comply with legal obligations.
4. Phone Calls, AI Assistant, and Recordings
Some calls from GX2 are placed or answered by an AI assistant, which identifies itself as an AI at the start of the call. Calls may be recorded and transcribed for quality, training, and record-keeping. If you prefer not to be recorded, you may say so at any time and the call will end, or you may ask to be contacted by email instead. If you ask us not to call you again, we will add your number to our internal do-not-call list and stop calling you.
5. Text Messages (SMS)
If you opt in, by checking the SMS box on one of our forms or by agreeing during a call with our representative or AI assistant, you agree to receive text messages from GX2 about your inquiry, meeting scheduling and reminders, and relevant updates about our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase.
Mobile information, phone numbers, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes, or for any other purpose, under any circumstances. Text-messaging originator opt-in data and consent are excluded from all information-sharing described elsewhere in this policy.
6. How We Share Information
We do not sell, rent, or trade personal information. We share information only with service providers that help us operate our business (for example, CRM, telephony and messaging, scheduling, email, hosting, and analytics providers), under confidentiality obligations and only to perform services for GX2; with professional advisors; and with authorities when required by law.
This section does not apply to mobile information and SMS consent, which are never shared (Section 5).
7. Your Choices
Text messages: reply STOP to any message. You will receive one confirmation and no further texts. Reply START to resume.
Calls: tell us on any call, or email us, and we will stop calling you.
Email: use the unsubscribe link in any marketing email.
8. Data Retention and Security
We keep personal information only as long as needed for the purposes above or as required by law, and protect it with encryption, access controls, and other reasonable safeguards.
9. Your Privacy Rights
Depending on where you live, including California, you may have the right to know what personal information we hold about you, to request access, correction, or deletion, and to opt out of certain uses. GX2 does not sell or share personal information for cross-context behavioral advertising. To exercise these rights, contact us at privacy@gx2usa.com. We will not discriminate against you for exercising your rights.
10. International Processing
GX2 operates in the United States and Latin America. Your information may be processed in these locations, with safeguards consistent with this policy.
11. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect information from anyone under 16.
12. Changes to This Policy
We may update this policy from time to time. The current version, with its "Last updated" date, will always be available on this page.
13. Contact Us
GX2 USA LLC · 13271 Bromborough Drive, Orlando, FL 32832, United States
Email: privacy@gx2usa.com
Phone:+1 (689) 295-1707, +1 (321) 341-7967